We want to make sure your experience is SUPERCALIFRAGILISTICEXPIALADOCIOUS!
Here are several frequently asked questions we always get from show to show. Give them a look before coming down to see Mary Poppins, and as always, feel free to give us a call 218.733.7555.
Traffic & Parking
Please be aware of other events going on in the Downtown and DECC area that may effect traffic and parking on the day of the performance you are attending. Bentleyville is busiest on Friday and Saturday evenings.
Parking is free after 5 pm on weeknights and all day Saturday and Sunday in both lots adjacent to The Depot. There are handicap parking spaces along Michigan Street in front of the building as well.
The holiday season is a busy time of year, please drive safely! If there is any weather the day of the performance, please plan accordingly for a safe and timely arrival.
Print at Home vs. Will Call Tickets
Early arrival will help avoid longer lines – especially if you have tickets to pick up at Will Call.
If you chose the Print at Home or Mobile Phone option when ordering your tickets, there is no need to stand in the will call line. Please show your print-outs to one of our ushers and they will scan you in once the doors open.
Will call tickets are printed out upon patron request. If you booked your tickets with friends or family, your tickets may be under different orders. Please let our box office staff know.
Theatre doors open at 1:30 pm for the 2pm Matinees, and at 7pm for the 7:30pm performances.
Our offices are open Monday through Friday from 9am-5pm, and you can stop in at any time to pick up your tickets prior to the show you are attending.
We understand that situations arise that may hinder arriving on time. Please call 218-733-7555 promptly if you forsee you or your party arriving later than 1:50 pm (for 2pm shows) or 7:20 pm (for 7:30 pm shows) so that box office staff does not release your seats.
All tickets not checked-in by curtain are subject to be released, as outlined on the ticket policies.
If you have any other questions, please give our office a call at 218-733-7555.
We’ll see you at the show!